Return and Exchange Policy

At Leather Trendy, we prioritize your satisfaction and aim to provide you with a seamless shopping experience. Our return and exchange policy is crafted to ensure your peace of mind and guarantee your complete satisfaction with your leather goods purchase.

30-Day Satisfaction Guarantee

We stand behind the quality of our leather clothes and offer a 30-day satisfaction guarantee. If, for any reason, you are not entirely satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund or exchange.

Conditions for Returns and Exchanges:

  1. Unused and Unworn: Leather clothes must be in new, unused, and unworn condition. We are unable to accept returns on items that display signs of wear or use.
  2. Original Packaging:Please ensure that the leather clothes are returned in their original packaging, including all tags and labels.
  3. Return Authorization: Prior to returning the item, please contact our customer service team at [Support@leathertrendy.com] to request a return authorization. Kindly include your order number and a brief reason for the return in your communication.

How to Initiate a Return or Exchange:

  1. Contact Us: Reach out to our customer service team at [Support@leathertrendy.com] within 30 days of receiving your order to begin the return or exchange process.
  2. Receive Authorization: Upon receiving your request, we will provide you with a return authorization and detailed instructions on how to proceed.
  3. Package Your Item: Securely pack the leather clothes in their original packaging, ensuring all tags and labels are included.
  4. Ship Your Item: Send the package to the address provided along with the return authorization. We recommend utilizing a trackable shipping method for
    your convenience.

Refunds and Exchanges:

  1. Refunds: Once we receive and inspect your return, we will process a full refund to the original payment method.
  2. Exchanges: Should you opt for an exchange, we will dispatch the replacement item once we have received and examined the returned item.

Additional Information:

  • Shipping Costs: Customers are responsible for return shipping costs unless the return is attributed to an error on our part or a defective product.
  • Processing Time: Please allow 7-10 business days for us to process your return or exchange upon receipt of the item.
  • Custom Orders: Regrettably, we are unable to accept returns or exchanges for custom-made leather clothes unless they are deemed defective or damaged.

For any inquiries or concerns regarding our return and exchange policy, please do not hesitate to contact our dedicated customer service team at [Support@leathertrendy.com].

Thank you for selecting Leather Trendy for your leather goods needs. Your satisfaction is our utmost priority.