Refund Policy Of Leather Trendy

Welcome to Leather Trendy, where your satisfaction is our top priority. We value your trust in our products and strive to ensure your complete satisfaction with every purchase. Our refund policy is designed to outline the circumstances under which you may qualify for a refund.

Eligibility for Refund:

  1. Damaged or Defective Items: In the event that you receive a damaged or defective item, please notify us at [support@leathertrendy.com] within [6-7] days of receiving your order. We will provide detailed instructions on how to return the item for a full refund or replacement.
  2. Incorrect Item Received: If you receive an incorrect item, kindly inform us within [2-5] days of receiving your order. We will promptly arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.
  3. Change of Mind: Should you have a change of heart about your purchase, we offer refunds on unused and unworn items within [6-7] days of receiving your order. Please note that return shipping costs will be the responsibility of the customer.

Conditions for Refund:

  1. Unused and Unworn: Items must be in new, unused, and unworn condition to qualify for a refund.
  2. Original Packaging: Please ensure that items are returned in their original packaging, complete with all tags and labels.
  3. Return Authorization: Prior to returning the item, please contact our customer service team at [support@leathertrendy.com] to request a return authorization. Kindly include your order number and a brief reason for the return in your communication.

How to Initiate a Refund:

  1. Contact Us: Reach out to our customer service team at [support@leathertrendy.com] within the specified timeframe to begin the refund process.
  2. Receive Authorization: Upon receiving your request, we will provide you with a return authorization and detailed instructions on how to proceed.
  3. Package Your Item: Securely pack the item in its original packaging, ensuring all tags and labels are included.
  4. Ship Your Item: Send the package to the address provided along with the return authorization. For your peace of mind, we recommend using a trackable shipping method.

Refund Process:

  1. Inspection: Upon receipt of your return, we will inspect the item to ensure it meets the necessary conditions for a refund.
  2. Refund Issued: If the return is approved, we will process a full refund to the original payment method within [6-7] business days.

Additional Information:

  1. Shipping Costs: Refund amounts do not include the original shipping costs unless the return is attributable to an error on our part or a defective product.
  2. Custom Orders: Regrettably, we are unable to accept returns or issue refunds for custom-made items unless they are deemed defective or damaged.

For any inquiries or concerns regarding our refund policy, please don't hesitate to contact our dedicated customer service team at [support@leathertrendy.com].

Thank you for choosing Leather Trendy for your leather goods needs. Your satisfaction is our utmost priority.